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RETURNS

Have confidence in ordering with Westman Installations.com, if you are dissatisfied with ANY of our products, you may return the item for a full refund within 30 days of receiving the products less shipping costs. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges


WARRANTIES

All items, if any, are warranted directly by the manufacturers. No other warranty either expressed or implied is offered by Westman Installations.  Westman Installations is not responsible for normal wear & tear, abuse, or mistreatment of item(s). Items which are reported defective within 30 days of receipt will be replaced or if requested, a refund will be issued. Claims reported after 30 days of receipt for any defects may be replaced or repaired at the discretion of Westman Installations at no charge.

Limited Installation Warranty

Installation work preformed at your site will be warranted for a period of 90 days.  AC and/or lightning damage, Acts of God (includes damage caused by wind over 70km/h), building shifts or vandalism/willful damage by owners or other parties are not covered.  This warranty does not apply to re-aligns.  Failure of remote controls and receivers are not covered.


Shipping Policies

We normally ship all in stock items within 5 business days from the time your order is received. Orders are usually shipped via Purolator with in Canada and actual delivery time will vary according to the province, (in most cases it averages 5-10 business days from the day that the order was placed).  Local delivery items with be shipped by either RCL Courier, DHL, Wray's Deliver or Westman Installations themselves.  Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse.

Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks due to color, style, size or other unforeseen circumstance. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.

In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order. If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.

Shipping and Handling charges are based on merchandise totals BEFORE any discounts.


TAXES

Westman Installations does NOT charge sales tax for orders placed outside of Manitoba, Canada!  If you order within the Province of Manitoba, you will be charged an additional 7.0% for sales tax. All Canadian residents will be charged 5% GST on all orders.

CANCELLATIONS

Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email support@westmaninstallations.com to cancel an order.

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You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.